Staffing Pros, a division of VETS Inc., is recruiting for a full-time Senior ServiceNow Engineer. This position will work a rotating hybrid schedule in Arlington, VA. WEEK 1 - 2 days onsite, 3 days remote WEEK 2 - 3 days onsite, 2 days remote. An Active Secret clearance is required for this role. 

 

If you have additional questions not answered by the information contained within this posting, please contact our team directly at StaffingPros@vets-inc.com.

• Lead the development, deployment, and maintenance of ServiceNow solutions to support customer service, data collection, and GRC processes. 
• Integrate and manage disparate data stores, ensuring global users have seamless access to reporting and the ability to manage cybersecurity findings. 
• Work on migration strategies for various systems and data stores, creating dashboards that enable users to assess and take action on cyber-related issues. 
• Collaborate with software development teams to evaluate and implement the best migration paths and integration methodologies for both new and existing platforms. 
• Ensure solutions align with the security, compliance, and performance requirements of the Department. 
• Develop and customize workflows and ServiceNow modules to meet business and technical requirements. 
• Provide technical leadership in ServiceNow best practices, guiding the team through complex problem-solving and system enhancements. 
• Participate in Agile development sprints, contributing to planning, execution, and delivery of ServiceNow-based projects. 
• Deliver clear and concise technical briefings and presentations to internal and external stakeholders, ensuring customer understanding of project progress, findings, and solutions. 

Required Qualifications:

• Bachelor's degree and 9 years of overall work experience. An additional 4 years of experience will be considered in lieu of a degree.
• Possess one at least ONE of the following certifications, OR, be able to obtain prior to start date:
  • CASP+ CE, CCNA Cyber Ops, CCNA-Security, CCNP Security, CEH, CFR, CISA, CISSP (or Associate), Cloud+, CySA+, GCED, GCIA, GCIH, GICSP, SCYBER, VCA DCV, PPDA, Agile IC, SNOW App Dev
• Minimum of 5 years of hands-on experience with ServiceNow development, including custom module development, workflows, and integrations. 
• Demonstrated experience in accessing and integrating disparate data stores for global user management and cybersecurity reporting. 
• Strong background in system migration, dashboard creation, and action-based reporting solutions. 
• Experience in Agile development environments, with a proven ability to contribute to sprint planning, execution, and delivery. 
• Demonstrated excellent communication skills, with the ability to brief and present technical solutions to customers and stakeholders. 
• Ability to work effectively with cross-functional teams, including software developers, product managers, and cybersecurity experts. 
• Experience in GRC, cybersecurity, or related compliance areas is highly desirable. 
• Strong problem-solving skills and attention to detail. 
• An active Secret clearance with ability to obtain a final Top Secret security clearance.

Preferred Qualifications:

• Familiarity with ITIL Frameworks and Principles.
• Advanced UI/UX development in ServiceNow using AngularJS w/Bootstrap, AJAX.
• REST API Development.
• PL/SQL logic (GlideRecord in ServiceNow).
• Understanding the ServiceNow upgrade process to include duration, rollback options, and testing.
• Well-versed with the ServiceNow data model and database structure, as well as SQL.

Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.