• Operations/Technical Support Analyst with active TS/SCI clearance

    Job Locations US-MO-St Louis
    Posted Date 2 months ago(7/11/2019 10:44 AM)
    Job ID
    # of Openings
  • Overview

    VETS Inc. is hiring for a full time Operations/ Technical Support Analyst to support one of our Government contracts at DECC in St. Louis, Missouri.  This position requires a current DoD TS/SCI clearance.


    Experience with classified and unclassified networking environments.  Employee will support all aspects of the day-to-day d monitoring operations and sustainment of the Enterprise Services Delivery Center to include on-site support for all ESDC IT Infrastructure Systems and cabling of all ESDC components; ESDC Facility Management; Operations of Cryptographic Systems; ESDC IT Infrastructure Monitoring; and installation and sustainment of ESDC storage and server resources.


    Additional responsibilities include:

    • Utilize DIA monitoring tools comprising the DIA Enterprise Management Tool Kit (emTK).  Monitoring tools include but are not limited to:  NetCool, Precision, TOPOVIZ, e-Health, nGenuis, HP SA, HP SE, HP NAS, SPLUNK and may include other commercially available networking tools that could potentially be integrated into the emTK
    • Understand standard cabling diagrams/charts; support efforts to trouble shoot infrastructure systems (routers, switches, IDS/IPS) through visual inspection of display lights and monitoring tools.  ; be familiar with various infrastructure items and warning, alert or diagnostic lights and able to accurately describe and communicate via telephone, email or chat session while diagnosing problems. 
    • Technician should be able to follow instructions and relay programming information via telephone or email.  Technician may be required to program Internet Protocol addresses or other information via front panel interfaces when required.
    • Receive, inventory and assign equipment.
    • Setup computers and printer and IT infrastructure components for all work areas.
    • Troubleshoot IT equipment.
    • Provide technical support for all IT equipment including, but not limited to computers, laptops, projectors and VTC.
    • Manage documentation/database of Data Center connections, network diagrams, and Station Logs.
    • Create and analyze network and environmental performance reports/charts upon request.



    • Top Secret (SCI) Clearance is required.
    • CompTIA’s Security + - you MUST either possess or be able to obtain within 6 months of hire
    • The Candidate must have working knowledge of the Microsoft Office applications, hardware/software helpdesk support, basic networking protocols, and VTC equipment. 
    • Microsoft Experience using all Microsoft Office Applications to include Visio
    • Experience in several of the following software systems and architectures: Unix, Windows, DOS, Novell, HP OpenView, OSI7 Layer Model, IP Addressing, Systems Network Architecture, or Telco Hierarchical Multiplexing. Experience in administering a computer system. A working knowledge is desirable of several of the following protocols: IP, IPX, TCP, SNMP/MIB/MIB Ethernet, Token Ring, PPP, Frame Relay, ATM, and SDLC. A working knowledge is desirable in several of the following hardware devices: Cisco Routers, 3 Com, hubs, switches, SNA, Frame Relay, DSU/CSU, and T-1/T-3.
    • Experience with classified and unclassified networking environments.

    EEO Statement

    All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. VEVRAA Federal Contractor.


    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed