VETS inc is hiring for a full time Service Desk Manager to support one of our Government Contracts in DC.
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*This position is contingent upon award.
The Service Desk Manager shall manage the performance of Service Desk and desk side services to users. The Service Desk Manager will provide users efficient and timely first and second level support to ensure that service levels are achieved in line with the contract, and that customer expectations are met or exceeded.
It is required that the Service Desk Manager have the following qualifications:
It is desirable that the Service Desk Manager have the following qualifications: